What does the package look like?
Each order is packaged in a white box with a bow that coordinates with the sorority color!
What if my student needs to exchange an item in her package?
Any items in a Bid Day package are eligible for exchange! Any packages not picked up on Bid Day can picked up at Wrapsody of Homewood during their normal business hours. Students will have until the end of September to make any exchanges!
What happens if you run out of any items that I ordered?
Orders are fulfilled on a first come, first serve basis. There is always a chance that we could run out of some items in certain sororities, as we are not able to fully predict how many girls will pledge the same sorority and might have all been ordered the same items.
If we run out of an item, we will provide your student with a gift certificate for the out-of-stock item. Once we have received a restock of the item, we will immediately notify your student to come pick up the item she did not receive in her Bid Day package. Our restock shipments typically arrive about 4 weeks after Bid Day!
What if my student does not receive a bid or chooses not to accept a bid?
In the event that your rushee drops from recruitment or does not receive a bid on Bid Day, we offer the option of a full refund or for your student to receive an in-store gift card with the amount you spent on the package!
When placing your Bid Day package order, you will be asked to select one of the options mentioned above. On Bid Day, we will automatically abide by the selection you made on the order form.
If you choose the in-store gift card, your student will be notified within one business day that they have a gift to be picked up. If you choose a refund, your card will automatically be refunded. It can take up to 10 business days for the refund to process back to the original form of payment. If you do not receive your refund within 10 business days, please call us at 334-833-9944.
If your daughter receives a bid and does NOT accept it, you have 7 business days to let us know and return the package for a full refund. Any boxes/items not brought back before this deadline will be eligible for store credit only.
How do you know which sorority she joined?
After bids are issued on Bid Day, the purchaser will receive a text message with a link to submit their student's pledged sorority. Once this has been submitted, we will be able to fulfill the Bid Day package.
We can only able to fulfill and bring Bid Day packages to campus once the sorority is submitted. Please make sure this information is submitted as soon as possible to ensure timely package fulfillment.
Once the sorority selection is submitted by the purchaser, the package will be fulfilled and brought to Samford's campus for Bid Day pickup. The designated pickup contact will receive a notification when the package has arrived and is ready to be picked up.
When should I order?
Now! No really, the sooner the better! Orders are fulfilled on a first come, first serve basis, so we advise ordering as soon as possible. Click here to place an order!
